Congo Telecom becomes first operator in Republic of Congo to receive ISO 9001:2015 certification

By:  Nana Appiah Acquaye

Congo Telecom has become the first telecommunications operator in the Republic of Congo to obtain ISO 9001:2015 certification, issued by Bureau Veritas. The certification recognizes the company’s structured processes, customer-focused approach, and commitment to continuous improvement.

Congo Telecom described the achievement as an external validation of its daily efforts but emphasized that it is not an endpoint.

The company affirmed its ongoing commitment to maintaining high-quality standards and fostering continuous improvement across all operations, positioning itself to meet both current and future customer expectations.