MTN South Sudan highlights role of connectivity in humanitarian response at GSMA Workshop

By:  Nana Appiah Acquaye

MTN South Sudan has underscored the critical role of digital connectivity in supporting humanitarian efforts during a validation workshop on mobile and digital solutions for humanitarian response in the country.

The workshop, convened by the GSMA in collaboration with the National Communication Authority, brought together key stakeholders at the Radisson Blu Hotel to explore strategies for improving digital access for refugees and internally displaced persons (IDPs).

Speaking during a panel discussion, MTN South Sudan CEO, Mapula Bodibe highlighted connectivity gaps as a major barrier for vulnerable communities, particularly in remote areas where traditional network expansion models are often not economically viable.

She noted that the company is addressing these challenges through innovative rural connectivity solutions, which have already extended coverage to approximately 12 percent of underserved populations in such environments.

Bodibe also emphasized the importance of multi-stakeholder partnerships in advancing digital inclusion, particularly in areas such as access to devices, digital literacy, and inclusive identification systems that enable access to essential services.

MTN South Sudan outlined several ongoing initiatives, including the expansion of rural network infrastructure, the establishment of ICT hubs to improve access to digital services, and the provision of secure mobile money platforms to support humanitarian aid distribution. The company is also working with partners such as UNICEF and the World Food Programme to enhance public service communication nationwide.

Among the examples highlighted was the deployment of a new network site in Gorom following community engagement, as well as the establishment of an ICT hub in the Mangaten area to support displaced populations.

MTN South Sudan reaffirmed its commitment to working with government, humanitarian organisations, and industry partners to accelerate digital inclusion and expand access to critical services across the country.